Water emergency? Call (972) 961-2225 DeSoto & southern Dallas County Clean, storm & sewage water
Three restoration crew members in navy work polos standing in a sunny driveway next to a white water extraction van

About DeSoto Water Extraction Pros

We are a local water extraction company serving DeSoto, TX and five nearby cities. When water gets into your house, call (972) 961-2225. Our crew comes out, inspects the damage, explains the price and does the work.

4.9
226 Google, Yelp & Facebook reviews · Est. 2019

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Water spreading now? Call (972) 961-2225

Who is DeSoto Water Extraction Pros?

DeSoto Water Extraction Pros is a local water extraction company built around one situation: water where it should not be. A burst pipe, a failed water heater, a sewage backup or storm water under the door all leave you asking the same thing, which is who to call right now. The answer is us.

When you call, you talk to our team, and our own crew comes to your home. We inspect the damage, explain the scope and our pricing, then pump, extract and dry the house ourselves. You deal with one company from the first phone call to the last moisture reading.

Our homepage covers the first steps of water extraction DeSoto TX homeowners can take before we arrive: shutting the main valve, staying clear of outlets and photographing every wet room. This page is about us: who we are, how we work and where we go.

What does our crew do?

Our crew handles water damage from the first pump-out to the final dry reading. Depending on the loss, a typical job with us can include:

  • Pumping out standing water and extracting water from carpet and pad
  • Mapping hidden moisture in walls, cabinets and flooring with meters and thermal cameras
  • Setting up air movers and dehumidifiers for structural drying, with daily readings
  • Removing materials that cannot be dried or made safe, such as soaked pad or lower drywall
  • Handling Category 3 losses like sewage backup cleanup with protective gear and antimicrobial treatment
  • Keeping the photos and moisture logs that your insurance adjuster may ask for

The photos below are our crew. They are the people who answer your call, plan the job, run the extraction wand, check your baseboards with a moisture meter and carry the drying equipment through your front door. When we arrive, expect navy work polos, gloves, extraction hoses, air movers and meters.

Smiling man in a navy polo standing with arms crossed in front of a brick home and a service van Woman wearing a phone headset at a desk with computer monitors, in a navy polo Man in blue nitrile gloves holding a carpet extraction wand and hose inside a home Man in glasses holding a tablet in a room with baseboards removed and drying equipment running Young man with knee pads kneeling by a kitchen wall and pressing a moisture meter to the baseboard Man carrying a yellow air mover through a front door into a home

How does a job with us run?

We keep the process short on purpose. In an emergency, fewer steps means the water comes out of your house sooner.

  1. You call (972) 961-2225. Tell us what happened, where the water is and your ZIP code.
  2. We plan the visit. Our team confirms your address, asks about the type of water and arranges when our crew can arrive.
  3. We inspect before any work. Our technicians check the damage, map the moisture and explain the scope and our pricing.
  4. You decide. Nothing starts until you approve the scope. Then our crew extracts, dries and documents the job.

You never pay for the call. If you prefer to write out the details, send us a request from the contact page and our team will follow up.

What can you expect from us?

You should never have to guess what is happening in your own home. These are the things we do on the job, and the things you can ask us about at any point.

Ask us aboutWhat we do
InsuranceAsk us for proof of insurance before work starts.
Inspection firstWe inspect the damage and explain the scope before any work begins.
Your approvalNothing is removed, dried or treated until you approve the scope and our pricing.
Dirty waterSewage and other Category 3 water get protective gear and antimicrobial treatment, and we ask you to keep children and pets out.
Drying recordsWe take moisture readings daily and only remove equipment when materials reach a dry standard.
Insurance claimsWe keep photos and moisture logs of the job, so you have what your adjuster may ask for.

Which areas do we serve?

Our crew covers DeSoto in both of its ZIP codes, 75115 and 75123, plus the cities that border it. Those neighbors share the same brick, slab-built housing and the same North Texas freezes and spring storms, so the water problems we are called out for look much the same from one city to the next.

  • Cedar Hill, to the west
  • Duncanville, to the northwest
  • Lancaster, to the east across I-35E
  • Glenn Heights, to the south
  • Red Oak, further south along I-35E in Ellis County

If your city is not listed, call anyway and give us your ZIP code. We will tell you on the call whether our crew covers your address.

What do homeowners say about us?

DeSoto Water Extraction Pros holds a 4.9 rating from 226 reviews across Google, Yelp and Facebook. We are a DeSoto company, Est. 2019, and those reviews come from the homes we pump, extract and dry here and in the nearby cities.

Reviews are one of the clearest ways to judge a water damage company before you let it into your home. Read ours, then call (972) 961-2225 with any questions about how our crew would handle your job.

What Your Neighbors Are Saying About Us

GoogleExcellent4.9226 reviews across Google, Yelp & Facebook
Darius C.3 weeks ago
5 out of 5 stars
Fast response and great work after our pipe burst.
Nia C.2 months ago
5 out of 5 stars
Our washing machine flooded the laundry room. They removed the water and had the drying equipment set up quickly.
Malcolm R.5 months ago
5 out of 5 stars
Very professional crew. They checked the walls, cabinets, and flooring instead of only drying the visible water.
Camille J.1 month ago
5 out of 5 stars
Heavy rain pushed water into our living room and soaked the carpet. They arrived quickly, extracted the water, and explained the drying process clearly. Really happy with the service.
Xavier B.8 months ago
5 out of 5 stars
Quick, clean, and easy to work with.
Imani L.2 weeks ago
5 out of 5 stars
Our water heater leaked and soaked part of the garage and nearby room. The team handled the cleanup and drying without any hassle.
Cedric H.1 year ago
5 out of 5 stars
Called them after a plumbing leak damaged part of our flooring. Good communication and solid work from start to finish.
Brielle T.4 months ago
5 out of 5 stars
They saved our carpet after a water leak. I honestly thought we would have to replace everything.
Donovan M.6 days ago
5 out of 5 stars
Water started coming through our ceiling after a storm. They checked the affected areas, removed the moisture, and set up drying equipment the same day. The crew was respectful of our home the entire time.
Janelle P.9 months ago
5 out of 5 stars
Very pleased with the appliance leak cleanup.
Terrence W.3 months ago
5 out of 5 stars
A pipe burst behind one of our walls and caused a mess. They got the standing water out and started drying the area right away.
Naomi B.2 years ago
5 out of 5 stars
We had a sewage backup and needed help quickly. The crew handled everything professionally and cleaned the affected area thoroughly. They made a bad situation much easier to deal with.
Kendrick F.7 months ago
5 out of 5 stars
Responsive, professional, and fair. Would call them again.
Simone H.5 weeks ago
5 out of 5 stars
What stood out to me was the communication. They explained what was wet, what needed drying, and how long the equipment would stay in place.
Andre M.1 year ago
5 out of 5 stars
Our refrigerator line had been leaking slowly under the kitchen floor. They found moisture we didn’t even know was there and took care of it before the damage got worse.
Tiana R.2 months ago
5 out of 5 stars
Great service after a ceiling leak. Friendly crew and no mess left behind.
Desmond P.11 months ago
5 out of 5 stars
We had several inches of water inside after a flash flood. They brought in the extraction equipment, removed the water, and started drying the walls and floors. The response time was better than I expected.
Zaria C.3 weeks ago
5 out of 5 stars
They got our bedroom carpet dry after a plumbing leak. Very smooth experience.
Marcus J.6 months ago
5 out of 5 stars
I called because of water around the kitchen cabinets. They checked everything and found moisture inside the wall too. Glad they took the time to look beyond what we could see.
Aaliyah T.1 month ago
5 out of 5 stars
Excellent experience. They handled the water extraction, wet carpet, and structural drying in one visit and kept us informed throughout the job.
Need help with water now?

One call to our local crew

Tell us where the water is and your ZIP code, and our crew will take it from there in DeSoto and the nearby cities.

(972) 961-2225

DeSoto Water Extraction Pros · 1603 Osprey Dr #107, DeSoto, TX 75115

  • Licensed and insured
  • 24/7 emergency service
  • Financing available
  • Warranty
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